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Regulations

1. Definitions

Consumer – a consumer within the meaning of the Civil Code.
Newsletter – a service provided free of charge by electronic means, thanks to which the Customer may receive from the Service Provider by electronic means pre-ordered messages concerning the website, including information about offers, promotions and news.
Website – Galerie Venis website operated by the Service Provider at https://galerievenis.pl.
Service Provider – “ANICAR” SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with registered office at ul. Grochowska 168, 04-357 Warsaw, entered in the National Court Register – Register of Entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW,XIII BUSINESS DIVISION OF THE NATIONAL COURT REGISTER, under KRS no. 0000059371, NIP 1132331237, REGON no. 01740517500000, share capital 50000,00 zł.
Customer – each entity using the Newsletter service.

2. Newsletter

1. The Newsletter service may be used by the Customer on a voluntary basis.
2. In order to use the Newsletter service, it is necessary to have a device with a web browser in the latest version, supporting JavaScript and cookies, with Internet access and an active e-mail account.
3. Emails sent within this service will be sent to the email address provided by the Customer when signing up for the Newsletter.
4. In order to conclude an agreement and sign up for the Newsletter service, the Customer first provides his/her e-mail address to which he/she wishes to receive messages sent under the Newsletter in the designated space on the website. Upon signing up for the Newsletter, a service agreement is concluded and the Service Provider shall commence providing the service to the Customer – subject to section 5.
5. In order to properly provide the Newsletter service, the Customer shall be obliged to provide his/her correct email address.
6. Messages sent within the Newsletter shall include information on the possibility to unsubscribe from it, as well as a link to unsubscribe.
7. The Client may unsubscribe from the Newsletter, without giving any reason or incurring any costs, at any time using the option referred to in paragraph 6 or by sending a message to the Service Provider’s email address: biuro@galerievenis.pl.
8. The Customer’s use of the link to unsubscribe from the Newsletter or sending a message requesting to unsubscribe from the Newsletter will result in immediate termination of the agreement for the provision of this service.

3. Complaints

1. Complaints regarding the Newsletter should be reported to the Service Provider at the following email address: biuro@galerievenis.pl.
2. The Service Provider shall respond to the complaint within 14 days of receiving the complaint notification.

OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS.
3. In the event that the complaint procedure fails to produce the result expected by the Service Recipient who is a Consumer, the Consumer may take advantage of, inter alia:
             1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595
             2. with the assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596
             3. the free assistance of the municipal or district consumer ombudsman;
             4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks


4. Personal data

1. The administrator of the personal data provided by the Customer in connection with the Newsletter subscription is the Service Provider. Detailed information on the processing of personal data by the Service Provider – including the other purposes and grounds for data processing, as well as the recipients of the data, can be found in the Privacy Policy available on the website – due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – “RODO”.
2. The Service Provider processes the following personal data of the Customer: first and last name, residential address, delivery address (if different from the residential address), e-mail address, telephone number.
3. The purpose of processing the Customer’s data is to send the Newsletter. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Customer aimed at concluding such a contract (Article 6(1)(b) RODO), as well as the legitimate interest of the Service Provider consisting in the processing of data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) RODO).
4. The provision of data by the Customer is voluntary, but at the same time necessary for the provision of the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
5. The Customer’s data will be processed until:
             1. the Customer unsubscribes from the Newsletter;
             2. the possibility for the Customer or the Service Provider to assert claims related to the Newsletter ceases;
             3. the Customers’s objection to the processing of his/her personal data is accepted – in the event that the processing was based on the legitimate interest of the Service Provider
– whichever is applicable in the case in question and which occurs at the latest.

1. The Customer has the right to request:
             1. access to his/her personal data,
             2. rectification,
             3. erasure,
             4. restriction of processing,
             5. to have the data transferred to another controller as well as the right to:
             6. to object at any time to the processing of data for reasons related to the particular situation of the Service Recipient – to the processing of personal data concerning him/her based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by the controller).
2. In order to exercise his/her rights, the Customer should contact the Service Provider.
3. If the Customer considers that his/her data is being processed unlawfully, the Customer may lodge a complaint with the President of the Office for Personal Data Protection.
5.Final provisions
1. The Service Provider reserves the right to amend these regulations only for important reasons. An important reason shall be understood to be the necessity to amend the regulations due to modernisation of the Newsletter service or change of legal regulations affecting provision of the service by the Service Provider.
2. Information about the planned change to the rules shall be sent to the Customer’s email address provided at the time of signing up for the Newsletter at least 7 days before the change comes into effect.
3. If the Service Recipient does not object to the planned changes by the time they come into force, he/she is deemed to accept them.
4. If the Client does not accept the planned changes, he/she should send information about this to the Service Provider’s e-mail address: biuro@galerievenis.pl , which will result in the termination of the service agreement as soon as the planned changes come into effect.
5. The provision of unlawful content by the Client is prohibited.
6. In the case of a Customer who is not a Consumer, the competent court shall be the court for the seat of the Service Provider.
7. The Newsletter service agreement shall be concluded in the Polish language.

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